Communication Preferences

When you keep your profile info up-to-date in My AAON, you'll be able to receive personalized communications and access to the right sales tools. With accurate information about you and your preferences, we can deliver only the most relevant email communications straight to your inbox. We never want to spam you, so read the table to learn about each email subscription list to determine which communications you should subscribe to! 

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Subscription Types
Description
How Often Will You Hear From Us?
Critical Updates 
Critical update emails quickly share urgent, high-priority information that may impact operations, products, or services. See example.

15-20 per quarter

ECat Updates

ECat update emails provide important announcements or changes related to the ECat tool, ensuring users stay informed and up to date. See example. 

Monthly 

Lead Time Updates

Lead time update emails share the latest production and delivery timelines to help you plan effectively. See example.

Monthly

New Rep Training Notifications
New rep training emails provide resources, schedules, and guidance to help new reps get started and succeed. See example.
1-3 per quarter
Master's Notifications

Masters of HVAC emails share updates, materials, and schedules for the Masters of HVAC training course, helping participants stay prepared and engaged. See example.

1-3 per quarter

Service Bulletins

Service bulletin emails deliver important technical updates, maintenance tips, or repair instructions to support product performance and reliability. See example.

1-2 per quarter

Technical Bulletins
Technical bulletin emails provide detailed product information, updates, or procedures to assist with troubleshooting, maintenance, and optimal system performance. See example.

1-2 per quarter

National Accounts
National accounts emails announce and celebrate new national accounts that have been secured, sharing important partnership news. See example.

1-5 per quarter

AAON Investor Relations Updates

AAON Investor Relations Updates emails provides timely information on financial results, SEC filings, company news, and upcoming investor events. Sign up here.

1-3 per quarter

AAON Films Update

AAON Films Update keeps you up to date on the latest videos, trailers, and creative content from AAON, showcasing new campaigns, internal stories, and special projects. Sign up here.

1-3 per quarter

Need Help with Something Else?

For assistance with anything not covered above, please fill out the form below, and our team will direct your request to the right contact.