In the coming months, we will be introducing two exciting new resources—Rep Central and Sales Hub.
These innovative tools represent a major step forward in customer experience, empowering you to drive greater sales while enhancing our service and support capabilities.
Underpinning all of this technology is a new enterprise Customer Relationship Management (CRM) system, which recently went live for our customer service teams.
Recently, our internal go-live brought some unexpected challenges that may have adversely affected some of our reps. We sincerely apologize for any interruption in service and support or confusion, and we appreciate your patience as we fine-tune our system. Our goal is to make how you AAON better than ever before.
We've created a knowledge base specifically to address common questions and improve your experience. These resources are now available:
Thank you for your continued trust in AAON