IMPORTANT UPDATE
The issue preventing ECat V6 from running after 4pm CT on 2/13/2026 has been resolved. Two versions are now available: 363.3 and 364.0.
Version 363.3 is recommended until 364.1 is released. While 364.0 works for some users, we are still addressing reported issues.
If you continue to have problems in V364.0:
Switching versions
Uninstall 364.0 before installing 363.3. Saved orders will not be affected. If 363.3 shows a “not a valid user” error, contact ECatSupport@aaon.com for a cache update.
Known issues
RNA/RZA units may show a blank motor casing. Please verify the casing is not blank and matches the printed submittal.