We want to acknowledge the current delivery delays affecting Tulsa products and provide insight into the factors contributing to these challenges.
Shifts in demand and fluctuation in order patterns – particularly with significantly higher volume than expected in December and March – have impacted production planning, making it more difficult to maintain the expected lead times.
Additionally, while AAON has provided the most flexibility in the industry during the transition to R454B, this has come with unforeseen challenges, temporarily slowing down production more than anticipated.
To address these issues, we have implemented several process improvements, particularly within our engineering order process. While we recognize some of these adjustments came later than what's optimal, we are confident in the impact these will have and anticipate continued progress over the next two months to bring deliveries back on track.
Furthermore, we are actively working with our vendors to accelerate material deliveries and better align with the increased demand.
How This Affects Your Orders
For orders placed before the current published lead times (as of 03/12/2025):
We appreciate your patience and continued trust in AAON.