Effective immediately, all parts and warranty orders shipping correspondence should be sent to our new email address: shippingPDC@groups.aaon.com.
Please note that this email is strictly for shipping-related matters only—continue using current procedures for orders and adjustments.
Also, be sure to contact the shipping team via this new email only after the packing list has printed, which marks the change of ownership from packaging to shipping.
Thank you for updating your records and ensuring all future shipping communications are directed to this address.
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